The First 60 Minutes After a Water Loss

When water hits, time is everything. Here’s a practical checklist to reduce damage and protect your claim.

First: safety

• Shut off water at the source if possible.
• If there’s standing water near outlets, shut power off at the breaker.
• Avoid contaminated (Category 3) water—call pros.

Then: stop the spread

• Move rugs, textiles, and valuables to a dry area.
• Blot—don’t rub—wet surfaces.
• If safe, start ventilation.

Document early

• Wide and close photos
• Notes on when you discovered the loss
• Any emergency steps you took

If you want, we can walk you through the immediate steps while we dispatch a team.